Foldit does not run after installation on Windows XP
| Case number: | 845829-2001026 |
| Topic: | Crash/Hang |
| Opened by: | ppwozniak |
| Status: | Closed |
| Type: | Bug |
| Opened on: | Friday, August 7, 2015 - 11:52 |
| Last modified: | Friday, August 7, 2015 - 22:00 |
I am planning to present Foldit to the youngest students in our university's computer laboratory within a month. All computers in the lab have Windows XP installed. Unfortunately, the current version of Foldit for Windows does not run on Windows XP. I install it properly but when I click on the Foldit.exe I receive the message that Foldit.exe is not a valid Win32 application and nothing happens. I checked on a few computers with Windows XP (not only on those in the lab) and this problem occurs on all of them. On Windows 7 there is no problem. I need help. Thank you in advance.
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Hi there,
It appears that we need to update our information, as recent changes have most likely rendered Windows XP incompatible with our game client. We strongly encourage using Windows 7 and above if possible, and working with your university computer lab staff to help bring their systems a little closer up to date.
We apologize for the inconvenience and will take steps to correct the information on our website.